Our Performance

From our Annual Report to our emergency ambulance response times and patient experience surveys, find out how we’re performing when it comes to making life-changing differences within our communities.

Our Annual Report

Every year we publish an Annual Report. Our supporters receive regular newsletters.
Every year we publish an Annual Report. Our supporters receive regular newsletters.

Clinical audits & research

Read about how we benchmark ourselves, with OHCA, STEMI, and other reporting.
Read about how we benchmark ourselves, with OHCA, STEMI, and other reporting.

Reportable Events

Find out about our contract with the Ministry of Health and the Accident Compensation Corporation, and our safety reporting.
Find out about our contract with the Ministry of Health and the Accident Compensation Corporation, and our safety reporting.

Response times

Our year to date (YTD) report highlights the improvements made over the last 12 months.
Our year to date (YTD) report highlights the improvements made over the last 12 months.

Experience survey

We have a strong commitment to continuous improvement and a key aspect of this is ensuring we listen to the voice of the customer/patient
We have a strong commitment to continuous improvement and a key aspect of this is ensuring we listen to the voice of the customer/patient
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