Our Performance

Customer Feedback

We’re committed to being transparent about what we do, how we do it, and what our patients and customers say about us.
We’re committed to being transparent about what we do, how we do it, and what our patients and customers say about us.

Reportable Events

Find out about St John's contract with the Ministry of Health and the Accident Compensation Corporation and our safety reporting.
Find out about St John's contract with the Ministry of Health and the Accident Compensation Corporation and our safety reporting.

Response Times

Our year to date (YTD) report highlights the improvements made over the last 12 months.
Our year to date (YTD) report highlights the improvements made over the last 12 months.

Annual Reports

Every year we publish an annual report. Our supporters receive regular newsletters.
Every year we publish an annual report. Our supporters receive regular newsletters.

Cardiac Arrest Report

Our first cardiac arrest report shows resuscitation rates in NZ are surpassing those of comparable international ambulance services.
Our first cardiac arrest report shows resuscitation rates in NZ are surpassing those of comparable international ambulance services.
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