By law, event organisers need to ensure the safety of people attending their event. St John is New Zealand’s most experienced provider of event medical services.

Event organisers are required to ensure people attending and impacted by their event are safe and that the event venue is secure. This requirement includes staff, participants, spectators, staff, volunteers, officials, media and the general public.

St John Event Medical Services at 'Round the Bays'
St John Event Medical Services at 'Round the Bays'

When adequate medical services are provided at events, emergency response time is minimised, ambulance call outs are reserved for those who really need them and emergency department admissions are reduced. It all adds up to a more successful event and less chance of negative publicity.

Minimise your risks
By having effective medical services at your event, you can minimise risks and ensure people get immediate medical attention if they need it.

Here are some facts related to risk at events:

  • Large crowds create the potential for injury
  • By their nature, sporting events have a risk of serious injury
  • Any event with alcohol has a higher risk of injury
  • Weather can have a major impact
  • Certain types of events have much higher risk than others

Benefits of St John as your medical services provider
St John is New Zealand’s most experienced provider of event medical services. We can provide high quality medical, first aid and ambulance services for any event.

Talk to us about arranging effective medical coverage
You can use our experience to your advantage. Call us to talk about the needs of your event. We can help you to plan medical coverage at a level appropriate for your event.

St John attending the Tough Guy and Gal Challenge

St John attending the Tough Guy and Gal Challenge

Medical services tips for event organisers

  • In an environment of limited health care resources, the sooner a patient is treated, the better their chance of recovery.
  • Medical services should be provided for the entire event, including the installation and breakdown of the event if this is a large scale or dangerous operation.
  • Medical services may also be needed for attendees queuing to get in and out of the event.
  • If the event is a multi-day festival with attendees camping overnight, you may need around-the-clock medical services.
  • Locate first aid/medical teams carefully, so that emergency response times are minimised.
  • Provide information about the location of medical facilities to attendees. Use signs and print the information on programmes or tickets.
  • Stewards and all other event personnel should know where the medical services are located.
  • Ambulances and other emergency vehicles need to have clear access in and out of the venue, in case casualties need to be transported.
  • At events with large crowds or difficult access, medics on foot, golf carts, mountain bikes or even motorcycles may be required.

Request medical services cover for your event
Is there an event on your horizon? Get in touch as soon as you can – the more notice, the better. We can carry out a risk assessment to ensure the right cover for your event.
Complete an online request  >>


Ask us a question about St John event medical services
Do you have a specific question to ask about St John event medical services?
Complete an online enquiry >>


Call for more information
For more event medical services information, call 0800 ST JOHN (785 646).

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