St John provides more than 95% of New Zealand’s ambulance services.

We’re quite unique - New Zealand is the only country in the world where St John is the leading ambulance services provider. Consequently, we put a huge focus on having highly-trained, effective, caring ambulance officers.

What does an ambulance officer do?

An ambulance officer's role is to administer pre-hospital emergency care. Pre-hospital refers to the period of time from when an ambulance locates a patient to when that patient arrives at the hospital or treatment centre. Ambulance officers are required to provide a high level of professional medical care to patients under all circumstances.

Ambulance officer duties:

  • Attend accidents and emergencies
  • Treat sick and injured people
  • Stabilise the patient's condition by treating shock and injuries
  • Transport patients and accident victims to medical facilities
  • Liaise with other emergency services, such as fire and police, at the scene of an emergency
  • Ensure the ambulance and equipment are kept clean and in good working condition
  • Ensure that patient paperwork is complete and kept confidential
  • Transfer non-emergency patients to and from medical facilities
  • Work a roster pattern with day and night shifts
  • Provide a high level of professional medical care to patients under all circumstances

Why become an ambulance officer?

As an ambulance officer, you’ll have a satisfying career that’s consistently rated as ‘very highly respected’ by New Zealanders. Every day is different and challenging; and everything you do really matters, because you’re helping people when they need it most. You’ll begin with a foundation of basic skills, then gain industry-recognised qualifications and skills as you progress.

Two main pathways

There are two ways you can become a professional ambulance officer – through study or by working first as an ambulance crew volunteer. If you choose to study first, you’ll complete a Bachelor of Health Sciences (Paramedic) course at a university or polytechnic. If you choose to volunteer first, you’ll need to apply for an operational volunteer position. There is a lot of competition for ambulance officer roles, so you’ll need to be determined to succeed.

Personal qualities we look for

Our five Values guide how we do things together as One St John.  These are:

We do the right thing - Whakaaro Tika
We take responsibility. Make the tough calls. Think of others.

We stand side by side - Whakakoha
We respect, value and support what others contribute.

We make it better - Whakawerohia
We find solutions- step up, own it, do it.

We have open minds - Whakahangahanga
We listen openly. Encourage ideas. Welcome feedback.

We are straight up - Whakapono
We act with honesty, courage and kindness.


Become an ambulance officer through study

You can become an ambulance officer by doing a Bachelor of Health Sciences (Paramedic) through these universities:

  • Whitireia Community Polytechnic
  • Auckland University of Technology (AUT)


View the St John recruitment site >>

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