The Health Shuttle is a free community service that transports people to essential appointments. Please refer to the questions and answers below for any questions you may have.
- Can St John take me to medical appointments?
Hato Hone St John provides a free Health Shuttle service to help people with health or mobility problems get to medical appointments in various communities throughout New Zealand. Health Shuttles provide free transport for people who have appointments with doctors, specialists or hospitals. While the service is free, people are encouraged to make a donation where possible, as Hato Hone St John is a charitable organisation. Read more about Health Shuttles >>
- Do Health Shuttles run in my area?
St John health shuttles are currently available in:
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Whangamata
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Waitakere
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Tauranga
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Dannevirke
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Feilding
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Waimarino
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Hamilton
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Otaki
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Whanganui
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Marton
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Pahiatua
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Rotorua
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Motueka
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Central Otago
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Ashburton
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Nelson
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Marlborough
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Northern Southland
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Winton
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Hokonui
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Otautau
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- How do I get a Health Shuttle to pick me up?
Our Health Shuttles are locally run. To make a booking, you need to contact either your local Hato Hone St John team or our customer service centre on 0800 ST JOHN (0800 78 56 46) Monday - Sunday 7am - 7pm.
- How far in advance do I need to book a Health Shuttle?
To be able to provide you with the service you require, we need you to make a booking with us at least 24 hours in advance.
- If I have a regular appointment, can the Health Shuttle take me to this appointment each time?
Yes, you can make a series of bookings in advance. If you don’t require a pre-booked service on a particular day, please let us know at least 24 hours in advance.
- How do you know if the Health Shuttle service is right for you?
You can call our customer service centre on 0800 ST JOHN (0800 78 56 46) to see if the St John health shuttle service is available where you live. If it is, you can make contact with the local service for more information - from the vehicle type to the days of the week the service runs. They will ask what you need and advise whether the service is right for you.
- How can I volunteer to be a Health Shuttle driver?
Volunteering is such a rewarding activity. Our Health Shuttle service offers you the opportunity to give back to your community, support local people and know that you have contributed to making your community healthier and happier. Simply enquire about becoming a Health Shuttle volunteer and one of our team will be in touch.