St John runs hospital volunteer programmes called Friends of the Emergency Department (FEDs) and Hospital Friends. Our volunteers provide comfort and support to patients, their whanau and friends.

Volunteer as a FED or Hospital Friend:

How do we help people?

More than 900 FED and Hospital Friends volunteers nationwide give their time and care in hospital emergency departments, as well as other wards and smaller hospitals across New Zealand, so that people can have a hand to hold and someone to talk to when they really need it..

Making a difference - FEDs

In times of distress, people need more than treatment; they also need information and support. Because emergency departments are always busy, staff often don't have time to give patients and their families the support and reassurance they're looking for. That's when St John FED volunteers can make a real difference.

Kate Hargraves interview with RNZ about FEDs: 


Helping to pass the time – Hospital Friends
When patients are in hospital for lengthy stays, having familiar faces around can make their stay happier and more comfortable. Hospital Friends provide someone to sit and talk to, to read with or to be a shoulder to lean on.

What skills and training do our volunteers have?

People who become hospital volunteers understand the need for care and want to make a difference to someone’s life. They are empathetic, enjoy working with people and have an appreciation of different cultures. St John provides training and ongoing support to all our volunteers

Interested in volunteering?

If you’re interested in volunteering with Friends of the Emergency Department or Hospital Friends, call us on 0800 780 780 or click on the links below.