If you’ve had a positive experience with us, we’d love to hear all about it.

Please get in touch if you'd like to share your experience with us. Maybe it's to tell us about a time our helpful ambulance staff were there for you, or about one of our community services which make a difference to your whānau. Or perhaps the life-saving skills you've learned at one of our first aid courses. We really enjoy hearing your stories and it's good to know we've been able to help.


Ways to give feedback

There are lots of ways you can share a positive story with us. Simply fill in our form below, or you can:

Manawa bulletCall 0800 ST JOHN (0800 785 646)
Phone us to speak to one of our team.

Manawa bullet

Email us at

Manawa bulletWrite to us at
Hato Hone St John, Private Bag 14902, Panmure, Auckland, 1741

Manawa bulletMessage us on social
Go to our Facebook or Instagram and DM us with your feedback.

Contact Details
Your Feedback

Your privacy is important to us. St John collects your details to keep you informed about our work. You are welcome to contact us at any time to access and update your personal information or to opt out of receiving further communication at 0800 ST JOHN (0800 785 646).
View our Privacy Policy

Making a complaint

If you feel we haven't done our best, we're sorry to hear that. Please let us know.

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Contact us

If you'd like to chat to us about something else, such as first aid training, volunteering, medical alarms, our community programmes and events, find out who to contact.


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