We do our best to provide great ambulance and community services across New Zealand, but if you feel our service isn’t up to standard then please tell us about it
Please complete the feedback form or contact us using one of the methods below:
| phone |
If you'd like to speak to one of our representatives please call 0800 STJOHN
(0800 785 646), Monday to Friday 7am - 5pm and Saturday 7.30am - 12.30pm |
| alternate_email |
Our email address is:
info@stjohn.org.nz |
| mail_outline |
Our postal address is:
Hato Hone St John, Private Bag 14902, Panmure, Auckland, 1741
|
The full complaint process is explained in the document Complaints Management Procedure (updated October 2022).