Contact us

You can contact St John by phone, email, online enquiry form, post or in person.

Please note that our customer service centre, supporting non-clinical and emergency St John services, is working reduced hours over the holiday period. The centre will be closed on statutory and observed public holidays and open between 9am and 3pm on Christmas Eve and Wednesday 29 to Friday 31 December 2021. All emergency services, including 111 and medical alarms remain open 24/7 throughout this time.

Contact us

St John has many services. We have made it easier to contact  the team you are after.
St John has many services. We have made it easier to contact the team you are after.

Feedback & compliments

Do you have anything you would like to tell us or give feedback on? Please let us know here.
Do you have anything you would like to tell us or give feedback on? Please let us know here.

Make a complaint

We do our best to provide great ambulance and community services across New Zealand, but if you feel our service isn’t up to standard then please tell us about it.
We do our best to provide great ambulance and community services across New Zealand, but if you feel our service isn’t up to standard then please tell us about it.

First aid training

Our first aid courses cover a range of levels from basic to advanced. Enquire about St John First Aid Training.
Our first aid courses cover a range of levels from basic to advanced. Enquire about St John First Aid Training.

Volunteering enquiries

Every year more than 8000 New Zealanders give their time to St John as volunteers. If you’re interested in volunteering we’d like to hear from you.
Every year more than 8000 New Zealanders give their time to St John as volunteers. If you’re interested in volunteering we’d like to hear from you.

Medical alarm enquiries

Medical alarms help New Zealanders to enjoy independent living for longer. Enquire about a St John Medical Alarm.
Medical alarms help New Zealanders to enjoy independent living for longer. Enquire about a St John Medical Alarm.

St John locations

Our operations are spread throughout the country, but we’re managed from four main locations.

Learn More

Donate this Christmas to help fund lifesaving equipment.Rainbow TickPay an invoiceTell us your storyBecome a St John Volunteer