Making life-changing differences with our communities.

You might know us because of our ambulance services. We're always there in an emergency, working to save lives, and we've been doing that for over 130 years. But there's some more you might not know about us.

Through our programmes and support, we're helping to build strong, resilient communities for the wellbeing of all, and supporting everyone in Aotearoa to live healthier, happier, and longer lives.

We provide care, comfort and help for those facing everyday challenges to their health, and we offer first aid education to all ages.

And of course, in an emergency, large or small, we are there for our communities.

 See all our services

Our impact

We're able to help care for you, your whānau, your loved ones and your community in many ways and we are grateful and humbled to be named New Zealand's Most Trusted Charity in the 2023 Reader's Digest Awards.

Here's a small snapshot of some of what we do.

Two ambulance officers standing next to an ambulance
Our ambulance staff respond to 600,000 emergency calls a year.


Ambulance officer standing next to a patient on a stretcher
Waka Ora Health Shuttles transport more than 10,000 people to 70,000 medical appointments each year.

Youth programme children playing games
Every week, all around the motu, over 4,000 young people attend our youth and community programmes, learning new life saving skills, developing the confidence to be leaders, and making a positive difference within their communities. 

Our place in Aotearoa New ZealandMoemoeā – Our vision 
Ko te Mana Ora ōrite. 

Enhanced health and wellbeing for all.

Kaupapa – Our purpose

Ka whai tātou i te pikinga o te ora. 
To make life-changing differences with our communities.

Ka mahi mātou – Our mission

Ka anga whakamua mātou Ina hiahiatia ana he āwhina Hei painga. Hei oranga. 
We step forward. When help is needed. For better. For life.


Whanonga pono - Our values

Hato Hone St John Values


Looking ahead to 2027

Waka Manaaki driving past the farmsOur aim is to extend our mahi with all communities in Aotearoa New Zealand, focusing on equity to help everyone live healthier, happier and longer. Manaaki Ora is our strategic road map to help us get there over the next few years.

 More about Manaaki Ora 

People are the heart of what we do

Leadership and governance

NZ Chancellor John Whitehead and UK based Chancellor of the Order, Thomas BuddHato Hone St John in New Zealand is part of a worldwide organisation. The Priory Chapter, Priory Trust Board, chief executive and regional trust boards are responsible for the leadership and governance of our organisation in Aotearoa.

 Learn MORE

Staff and volunteers

Health Shuttle drivers

Our people are passionate about helping their local communities. Find out what roles are available or consider joining our volunteer team as a fantastic way to get involved in your neighbourhood.

 Find out MORE

Diversity, inclusion and belonging

Ambulance officer with donation of defib on local community

We are committed to creating a place where everyone belongs, and where people feel valued, connected, and included.

 Learn MORE

Business partners

Pizza hut and Hato Hone St John staff holding pizza boxes

As a charity, we are very grateful to our business partners who help us to care for our communities. Your support means we can provide ambulances, life-saving equipment and important community services like first aid training.

 Find out MORE

Latest news and media releases

Visit our media page for up-to-date news, reporting and stories.

For information about an incident or if you wish to contact the media team about anything else, please email or call 0800 756 334.


How we're funded

New ambulance handed over to the communityAs a charity, we rely on funding from the government, generous donations from other organisations and regular New Zealanders, as well as income from contracted services, to provide services across Aotearoa.


Our stories

Trade staff completing 3 Steps for Life ProgrammeFrom our emergency response teams, to our Retail Store volunteers, chances are you've seen Hato Hone St John people at work in your community. Some of our customers have kindly shared the great experiences they've had with us.

 Learn MORE

Our legacy

Historical buildingsAs a worldwide organisation, the story of St John goes back almost 1000 years to 11th century Jerusalem, where the first hospital was set up to care for sick people. Our history in Aotearoa New Zealand is a little more recent but we are proud to have been helping people since 1885.



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