A caring kōrero (chat) can make a difference.

Caring Caller is a free service where our friendly volunteers make calls to individuals feeling lonely, offering companionship and support. For those whose loved ones live far away, we provide reassurance that their family member is receiving care and friendship.

Our dedicated volunteers are trained to provide support tailored to each individual's needs, ensuring safety and respect. If you'd like to learn more about our service standards, please contact us via  email.

Proudly sponsored by ASB, who have long supported and participated in the programme, many ASB staff volunteer as Caring Callers. ASB is committed to expanding the programme's reach and diversity, helping us grow and better serve our community.

What does a Caring Caller do?

Creates friendships

Our callers often make lasting friendships with their clients based on shared interests like gardening, reading or sport.


Support when needed

Having someone call and ask about your day can make all the difference if you're not well or a bit low, especially if it's hard to go out.


Peace of mind

It's nice to have someone check on you, especially if you don't know many people , or your whānau and friends can't visit much.


It's free

Caring Caller is fully funded by koha (donations) from people who care, so it doesn't cost you anything. 


 

Elderly lady talking on the phone with a caring caller

"My daughter recommended I get a Caring Caller over 12 years ago. I have had the same caller ever since and she has become a wonderful friend. She calls me every week. It's not as lonely having my Caring Caller, we have so much in common. Sometimes it's just nice to know someone is there."  - Mavis

 

Request a caring caller

If you or someone you love would like to have a Caring Caller friendship or if you have any questions, email us, fill out our online request form or call us on 0800 4 CALLER (0800 422 5537).

 

Questions 

Want to be a Caring Caller?

You can make someone's day with a friendly kōrero. We're looking for people who can give time and make lasting friendships. We'll make it easier by matching you with someone that has similar interests to you.

As a Caring Caller, you'll:

  • Call on agreed days for a good chat and be a friendly voice.
  • Provide an important community service, to people who need it.
  • You may even build a lasting friendship with the person you call (this happens often).

REGISTER YOUR INTEREST 

Have more questions? Contact us here 

How long do I need to be a Caring Caller?

As well as regularly calling your client, we also ask you to be a caring caller for at least 12 months to build a genuine connection with the people you're calling.

Do you provide training and support?

Yes, we provide ongoing guidance training and support for all our Caring Callers.

What do I need to become a Caring Caller?

Time is the most important thing. Good communication, caring and an appreciation for different cultures will also help you.

You will need to be a NZ citizen or have a valid NZ work or residence visa.

All volunteers will also have a Police check.

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