Tracey from Auckland

My son Jay suffered terrible injuries late March this year when he fell from several metres and hit rock. He broke both arms, knee and head fractures. The ambulance team were amazing. They kept the situation calm and we were so relieved to see them so we could get Jay to Starship and the medical attention he needed desperately on the way. There was a particular staff member called Mike that I want to say thank you to. He was in the back with Jay and I on way to hospital. I was very anxious and distressed about Jay's condition and Mike kept me busy and focused. After 2 weeks in hospital we spent 7 weeks at home with our little guy while he mended. Our lives changed that day but fortunately Jay has fully recovered. The St John team are amazing. You are the knights in shining armour. Despite Jay's confusion from the head injury he said thank you to the guys as he left the ambulance. You reassured him and made him feel safe. Thank you so much .

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