Find out about Manaaki Mamao, our in-home telehealth service.
Manaaki Mamao is a proactive telehealth service, designed around Māori and Pacific people, to help manage their hypertension (high blood pressure) from the comfort of home over a six month period. This is a free service with the longer-term goal of improving health equity, starting with hypertension
An overview of Manaaki Mamao - Dolly’s story
“It’s changed my whole life, I feel a lot better.”
Maryanne’s story
“My life changed a lot being on the programme, it taught me about medication, when to take it and how to take it. It gave me a lot more family time as well because I started feeling a lot better.”
Stories of impact
A collection of stories from Manaaki Mamao participants, our healthcare partners and our team at Hato Hone St John, capturing the deep and lasting impact the programme makes on the lives of those who are part of it.
Medical research
Manaaki Mamao is an innovative programme that takes a people led, technology enabled approach to healthcare. Its impact and outcomes have been recognised in a research letter published in the New Zealand Medical Journal. Read more about the research here.
Media and news/Partner with us
To find out more email our Manaaki Mamao team.
Questions
- How does it work?
- Hato Hone St John works closely with hauora (health care) providers and GPs. Hauora providers and GPs own the relationship with the whaiora/patients and refer them to the service. We update their GP with their progress, so they can provide them with the best care plan, to help manage their blood pressure.
- We help with the onboarding, installation, training and ongoing support. We also provide regular wellbeing, clinical care and emergency escalation if required.
- Our technology partner Spritely provides Aotearoa based software that is easy to use. They embrace co-design principles when developing the telehealth software used in this service.
- What will participants receive?
- A tablet with internet connectivity that allows whaiora/patients to receive regular video consultations, medication reminders, and check-in calls from our clinicians
- A blood pressure monitor to record their blood pressure daily
- Face-to-face training on how to use the equipment provided
- About Hato Hone St John and Manaaki Mamao
Our vision of ‘enhanced health and wellbeing for all’ includes a focus on Māori health equity. Our organisational strategy, Manaaki Ora, identifies equity for Māori as one of our five strategic aims. Also, our ‘Aka’ Māori health strategy emphasizes ‘mana motuhake’ (self-determination) as the guiding principle for all relationships with Māori.
This flows into the tikanga (protocol) of Manaaki Mamao, to ensure we provide a service that best meets the needs of our Māori and Pasific whaiora. We have started with hypertension given its relationship with stroke and cardiovascular disease and are looking to extend to other health conditions. Proactively monitoring people in these situations means we may avoid sending a real ambulance to them later when things could be far more serious. We can prevent harm from occurring by addressing and managing the condition early.
Our role in delivering Manaaki Mamao is that of kaiwhatu (weaver). We work together with local hauora Māori providers to deliver health services to Māori and ensure whaiora have a more proactive, frequent and richer experience when managing their medical conditions.
- How do I find out more?
To find out more email our Manaaki Mamao team if you’d like to:
- Learn how you or your whānau can be part of Manaaki Mamao
- Refer your patients to the Manaaki Mamao service as a GP or hauora provider
- Help support this service or fund it in your area
- Ask any further questions