Did you know that in a medical emergency, a possible lifesaving trip in a Hato Hone St John ambulance will normally cost you $98?
Get our Ambulance Membership, and for less than the cost of a single emergency ambulance call-out, your whole household can be covered for an entire year. This means if you need us in a medical emergency, we can be there for you – free of charge.


T&C's and exclusions apply see below for more details.
Medical emergencies are unexpected, stressful and can happen to anyone, at any time.
Let our Ambulance Membership take the worry out of these unexpected bills, so you can concentrate on the important things in life, like your family and feeling better.
Annual Ambulance Membership benefits include:
- FREE medical emergency attendance if required and/or
- FREE emergency ambulance transport to hospital or an emergency medical clinic if required
- FREE attendance and/or transport for accident-related injuries more than 24 hours old if required, plus
- FEEL GOOD in the knowledge that any excess funds from your membership go towards new equipment and vehicles and can also help your community.
Please note, ACC may cover accidents less than 24 hours old. Membership cover is not retrospective, and all outstanding ambulance fees owing prior to the start date must be paid in full.
Choose from our great value plans
Our Ambulance Memberships offer great value, and there’s one to suit everyone.

Prices include GST. Rates current as of 17 August 2022
Get an Ambulance Membership today – Please complete form below:
No email? No worries, just contact our Customer Services team on 0800 785 646 to help get you set up
Exclusions and terms and conditions apply. By signing up for an Ambulance Membership, I confirm that;
- I am a citizen or permanent resident of New Zealand, or eligible for free public healthcare in New Zealand in accordance with the Ministry of Health policy
- I do not have a current subscription with an MSD accredited Alarm provider*
- I am in independent living accommodation
*If you are in rest home level care or have an MSD accredited alarm (including a St John Medical alarm) your ambulance part charges may be paid on your behalf by your service provider.
Note: We do not operate in Wellington or the Wairarapa, these areas are covered by the Wellington Free Ambulance Service. An Ambulance Membership will however cover residents if they need an ambulance in a medical emergency when travelling outside of these areas. For full terms and conditions click here.
Staff and volunteers: Free emergency ambulance transports are provided to all Hato Hone St John members (volunteer and paid) and their immediate family anywhere in New Zealand, including areas where we do not provide ambulance services. This does not include patient transfers. Family, for this purpose, includes the member's spouse/partner and any dependent children. It also includes the member's parents and the parents of their spouse/partner. Search "benefits" on Heartbeat or talk to your manager for more information.
If you have a question please contact us as below:
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phone |
If you'd like to speak to one of our representatives please call 0800 STJOHN
(0800 785 646), Monday to Friday 7am - 5pm and Saturday 7.30am - 12.30pm |
alternate_email |
Our email address is:
info@stjohn.org.nz |
mail_outline |
Our postal address is:
Hato Hone St John, Private Bag 14902, Panmure, Auckland, 1741
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