Healthline is a free health advice service that’s run by the Ministry of Health. It operates 24 hours a day, seven days a week. The toll-free number to call is 0800 611 116.
Hato Hone St John supports Healthline by promoting the service through our ambulance crews, at events, during first aid courses and via our medical alarm service.
Expert health advice
Healthline is staffed by registered nurses who are trained to assess health problems and offer advice over the phone. The service is free and confidential.
Who can use Healthline?
You can call Healthline if you’re feeling unwell, or if you need advice to help a family member or friend who’s sick. You can also call the service if you’re on holiday and want to know where to find the nearest doctor or pharmacy.
For medical emergencies, dial 111
Healthline complements our ambulance services, because it provides advice for people who are mildly to moderately unwell. If the health problem is urgent or life-threatening, you should call St John ambulance Service on 111.
Visit the Healthline website
Healthline is a Ministry of Health service that operates 24/7 every day of the year.
Visit the Healthline page on the Ministry of Health website>>