St John to partner with Samsung to enhance emergency services

Robbie Walker |

St John and Samsung Electronics New Zealand have entered into a partnership arrangement, under which the two organisations will seek to collaborate on technology solutions to improve operations in ambulances and clinical contact centres.

Managing Director of Samsung New Zealand, Kenny Yeon, said the two organisations had a mutual vision of improving lives through technology.  

“St John has an innovative strategy for integrating technology into their services. Giving access to our market-leading technologies will help enable St John to bring these plans to fruition. As leaders in our respective fields, we can have a definite impact on emergency health for New Zealanders.”

Initially, the partnership will center on St John’s needs in the technology space, with Samsung’s hardware and solutions expertise being implemented to improve services, productivity and connectivity.

One of the first projects will include the roll-out of Samsung tablets into ambulances, as part of a new electronic system designed to replace handwritten clinical notes.  Using the smart devices, ambulance officers can forward patient information electronically to an emergency department, specialist or GP – all while on the road.

Samsung technology will also be used in St John Clinical Control Centres in Auckland and Christchurch. 27” curved monitors, designed to mimic the natural curvature of the eye, will offer an immersive and more comfortable workstation environment for the 130 St John personnel answering 111 emergency calls and dispatching ambulance resources 24 hours a day, seven days a week.

Samsung will also look to support the development of the St John in Schools programme.  Empowering, educating and giving young people the confidence to care for themselves in their community.

St John Chief Executive, Peter Bradley, said the partnership with Samsung is a positive part in the advancement of the organisations services. “Technology has a significant role to play in enhancing patient care and the working lives of our staff and volunteers. Working with Samsung’s technology experts and having access to their new product solutions means a positive and strong partnership that will benefit New Zealand communities.”

St John ambulance officers treat and transport more than 425,000 patients a year while our community and commercial programmes range from first aid training, health shuttle services, Friends of the Emergency Department Caring Caller telephone service, monitored medical alarms, Outreach Therapy Pets and a St John Youth Programme.

About Samsung Electronics Co., Ltd.                             
Samsung Electronics Co., Ltd. inspires the world and shapes the future with transformative ideas and technologies, redefining the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances, printers, medical equipment, network systems, and semiconductor and LED solutions. We are also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. We employ 319,000 people across 84 countries with annual sales of US $196 billion. To discover more, please visit our official website at and our official blog at


Robbie Walker
St John Senior Communications Advisor National & Northern Region
T 09 579 1015 I X 8746 I F 09 526 0553 | M 027 2909764

Sally Vernon
PR Manager – Samsung NZ
M 021 833 630

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